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At Rover Capital, we prioritize transparency, investor confidence, and financial accountability. We understand that circumstances may change, and as such, we offer all investors the ability to request a refund on their initial investment, subject to the terms outlined in this policy.
All investors who have made a financial contribution to Rover Capital are eligible to apply for a refund, provided they meet the terms and conditions specified below.
Pre-Withdrawal List Condition:
Refund requests will only be considered if the investor’s name and associated profit have not yet appeared on Rover Capital’s official Withdrawal List. Once listed, refund eligibility is forfeited.
Refund Window:
Refund applications must be submitted within 90 days of the original investment date. Requests made after this period will not be processed.
Formal Request Procedure:
All refund applications must be submitted via the official Refund Request Form provided by Rover Capital, including all required identification and investment documentation.
Processing Timeframe:
Approved refunds will be processed within 14 to 30 business days from the date of confirmation, depending on the volume of requests and verification timelines.
Deduction of Administrative Fees:
A standard administrative and processing fee of 10% will be deducted from the refundable amount. This fee is non-negotiable and helps cover transaction and service costs.
Rover Capital reserves the right to amend or terminate this Refund Policy at its discretion. Any changes will be communicated to all investors via official channels.
For assistance with refund requests, please contact our Investor Support Team at support@rovercapital.com